Dear ladies and gentleman,
The partnership of FACTS Training and Training Solutions now allows you train at one location in Europe and to cover all aspects of Corporate Flight Attendant Training.
The 3 Day Emergency Procedures Course Curriculum inlcudes:
-Human Factors, Judgment and Decision making
-Hypoxia Awarness Training/ Decompression
-Emergency Equipment / ASSET
- Inflight Fire & Smoke Procedures (Live Fire fighting & Simulator Smoke drills)
- Crew and Passenger Safety Briefings
- Evacuation Procedures, Water (Wet ditching, Dunker & Simulator drills)…
The 2 Day Service Etiquette and Soft Skills Training includes:
- Table setting accoring to Meals and Beverage choices (Introduction to Silver Service)
- Describing Culinary Dishes attractivly
- Exceeding Customer Expectations
- Understanding your Clients personal needs
- Corporate Identity (you are the face of the company)
- Cultural Differences and Customs…
If you wish to receive more details kindly e-mail dietmar.duller@trainingsolutions.ch .
PS: The first training takes place on 12-16 February 2012!
Best regards,
Dietmar Duller
Expert for Corporate Flight Attendant Training in Customer Service Excellence www.trainingsolutions.ch
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